Last updated: March 31, 2026

Privacy Policy

MYTIER LTD · 5 Brayford Square, London E1 0SG · Company number 15011653 · team@imagenu.app

1. Overview

This Privacy Policy explains how MYTIER LTD collects, uses, stores, shares, and protects personal data when you use Trylo on the web, in mobile apps, and through related services. It is intended to support transparency and compliance with applicable privacy laws, including the GDPR, CCPA/CPRA, COPPA requirements, Apple App Store privacy expectations, and Google Play Data Safety disclosures.

2. Information we collect

We may collect the following categories of data: Account and identity data: email address, full name, username, profile picture, and authentication data such as Google OAuth or Magic Link login details. Body and personal characteristics data: height in centimeters, weight in kilograms, gender, body type, clothing size, and fit preferences. This data may be considered sensitive personal data in certain jurisdictions. Photographic and camera data: user-uploaded photos, avatar or base images, clothing images uploaded or captured by the user, and AI-generated images. If you choose to use camera features, camera access is only used when actively enabled by you. Trylo does not use the camera for background recording. AI processing data: images submitted for virtual try-on generation, prompts or generation instructions, and technical metadata required to generate outputs. Social and usage data: followers or following relationships, likes, votes, Outfit Battles activity, style scores, streaks, app interactions, and try-on history. Device and technical data: device type, operating system version, IP address, browser details, app version, crash diagnostics, and device or browser identifiers.

3. How we use data

We use personal data to provide and operate Trylo, including to create AI avatars, generate virtual try-on images, personalize the user experience, operate social and community features, maintain user accounts, improve performance and model quality, prevent fraud and abuse, protect platform security, communicate with users, and comply with legal obligations.

4. Third-party services and sharing

We may share data with service providers that help us deliver Trylo. These include Google Gemini API for AI image generation, Supabase for storage and backend services, Resend for email authentication and delivery of Magic Links, and Google OAuth for secure login. Photos and related generation inputs may be processed through Google Cloud APIs to create outputs. Data sent to Google Cloud APIs is not used to train Google's models. We do not sell personal data to third parties.

5. AI and image processing

Photos are used only for virtual try-on generation, avatar creation, outfit visualization, and related product functionality requested by the user. Trylo does not use facial recognition for identity tracking. AI-generated outputs may contain inaccuracies and may not perfectly reflect real-life fit, styling, proportions, or final purchase outcomes.

6. Data retention

Avatar images may be stored until you delete them. Generated images may be stored in your user account so you can access your history and saved results. Account data is retained until account deletion, legal request, or operational need, and may be deleted upon verified request or when you delete your account, subject to lawful retention obligations.

7. Data security

We use reasonable technical and organizational measures to protect personal data, including encryption in transit where appropriate, secure cloud storage, authentication controls, and restricted access based on business need. No system can be guaranteed to be completely secure, but we work to protect the information entrusted to us.

8. International transfers

Trylo may process data outside your country of residence. Where required by law, we use appropriate safeguards for international transfers, including contractual protections such as Standard Contractual Clauses under GDPR where applicable.

9. Your rights

Depending on your location, you may have rights to access your personal data, request correction, request deletion, restrict certain processing, object to certain processing, and request data portability. California users may also have rights under CCPA/CPRA. To exercise your rights, contact: team@imagenu.app

10. Children and age restriction

Trylo is intended only for users who are 18 years of age or older. We do not knowingly collect personal data from children. If we learn that a child has provided personal information in violation of this policy, we will take steps to delete that information.

11. App privacy disclosure alignment

Trylo may process data categories for app functionality, account management, personalization, safety, and limited analytics. Unless separately disclosed in-product or in the relevant app store listing, Trylo does not use cross-app or cross-site tracking for third-party advertising purposes.

12. Policy updates

We may update this Privacy Policy from time to time to reflect legal, technical, or product changes. Changes to this policy may require app updates. The latest version will always be posted on the website and made available inside the app where applicable.

MYTIER LTD

5 Brayford Square, London E1 0SG

Company Number: 15011653

team@imagenu.app